I got 2 phones one for the plug and one for the low

If your OnePlus phone suddenly stopped working or isn't turning on, it can be frustrating, especially if you have important data stored on the device.

Before resorting to more extreme measures like flashing a new operating system image onto your phone's storage drive with tools such as Odin or fastboot from Google’s official website for Android devices (which will erase all apps and settings), try these simple troubleshooting steps first:

1. Hold down both Power buttons at once until the 'Boot Mode' menu appears; then press Volume+ repeatedly while holding Down on either button until you see an orange dot appear before releasing everything - this should reboot your phone into Safe mode where non-essential applications won't run.

2 If step 1 doesn’t work, try disconnecting all cables from both charging ports (micro USB or Lightning depending upon model) and wait about one minute; then plug them back in again but only use the original power cord provided with your device - counterfeit chargers can cause issues too!

3 Next up: press & hold down Volume Down while simultaneously pressing Power for around 10 seconds until you see a small OnePlus logo appear on screen – release both buttons now since this will force boot into Recovery Mode where you'll have more advanced troubleshooting options available such as wiping cache partition etcetera...

4 If none of these suggestions resolve your problem, it might be worth considering visiting an authorized service center for further diagnosis and potential repair or even replacing the device altogether.

I got 2 phones one for the plug and one for the low